My previous carrier (NetCom AS) was better at customer relations and support, but they've gone downhill after they were bought up by another major scandinavian service provider (Telia AB, Sweden).
NetCom touted for a long time about their 4G-network coverage, and for some time (while they had few customers connected to their 3G- / 4G-nets) they delivered quite good HSDPA-connectivity. But after a lot of people migrated from various carriers over to NetCom the last few years, their remote end-networks (small towns) suffered as the base-stations at selected areas couldn't handle the traffic-surge very well (few, if any, of the base-stations had optical WAN-uplinks).
This had a negative effect on my SSH-connections from my smart-phone / tablet, and used to cause a lot of spontaneous traffic-drops and disconnects.
To my surprise (as Telenor is the biggest ISP in Norway, with a grand total of approx. 140 million mobile customers worldwide through various daughter-companies in Russia, parts of Europe and India), I got a minimum of 12-14Mbps via HSDPA (3G), whereas NetCom could only offer (at max) 2-3Mbps.
To my delight, I haven't experienced a single SSH-related disconnect on any of my 3G-devices :)
Telenor FTW!
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